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Help Us Understand How Small Merchants Use Digital Finance

Ubuntu Capital is a free educational project created to make digital finance easier to understand for small merchants, migrant workers, and grassroots communities. Your feedback will help us improve our guides and tools.

Start the 5-Minute Survey
Who this is for

This survey is for small business owners, market vendors, shopkeepers, online sellers, service providers, and people who send or receive money across borders.

What we are learning

We want to understand the real challenges people face with payment fees, transfer delays, digital wallets, exchange rates, fraud risks, and confusing financial information.

Privacy and safety

We will not ask for bank account numbers, passwords, ID documents, card details, or private financial records. This is not financial advice and we are not selling any product.

What type of business or work do you do?
Retail shop
Market stall
Food or beverage business
Online seller
Service provider
Farming or agriculture
Transport or delivery
Remittance sender or receiver
Other
What is your role?
Business owner
Employee
Family business member
Freelancer
Student researcher / community member
Other
Do you currently accept or use digital payments?
Yes, often
Yes, sometimes
No, but I am interested
No, I prefer cash
I am not sure
Which payment methods do you currently use?
Do you send or receive money across borders?
Yes, regularly
Yes, sometimes
No
Not currently, but I may in the future
What is your biggest challenge with digital payments or money transfers?
Before taking this survey, did you visit any Ubuntu Capital page or guide?
Yes
No
Not yet, but I plan to

1 = Very confusing, 5 = Very clear

What topic would you like Ubuntu Capital to explain next?
May we contact you for one follow-up question?
Yes
No
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